Key Takeaways
- Waterloo police have released a new surveillance image in the Wissler Road package and mail theft investigation.
- Investigators are now trying to identify a second male connected to the November 3 thefts.
- Anyone with information can call police at 519-570-9777, extension 6369.
A second person. A new face. Police update Wissler Road theft investigation.
Waterloo Regional Police have released a new image in the Wissler Road package and mail theft investigation. Investigators are now seeking to identify a second male in connection with the thefts.
The investigation began on November 3, 2026, at about 10:15 p.m., when an unknown male attended two residential buildings on Wissler Road in Waterloo and stole packages and mail. Police released surveillance stills from that night last week. Tuesday's update, under the same occurrence number, WA26162994, brings another face into the investigation.
How to identify the second person
The newly released image shows two males in a building hallway.
The man in the foreground appears young. He is wearing a tan winter jacket over a grey hoodie, a black beanie with a small yellow logo, dark pants and black-and-white sneakers. He is looking directly up toward the camera.
Behind him, another male is pushing a bicycle loaded with bags. Among them is a blue reusable bag. He is wearing a dark hooded jacket.
Police haven't published a written physical description of the second individual. Investigators are relying on the released image to help identify him.
The investigation is being handled by Waterloo Regional Police's North Division Crime Suppression, Analysis, and Response (CSAR) Unit, which is working on a series of thefts in Waterloo.
Recognize either man? Police want to hear from you.
No one has been named in this investigation, and police have announced no charges. This remains an appeal for identification.
Anyone with information is asked to contact Waterloo Regional Police at 519-570-9777, extension 6369.
The investigation now has two faces for the public to look at. Someone who lives in Waterloo, recognizes the clothing or knows either individual could help investigators move the case forward.
The Twikup Take
The most important detail in this update isn't another stolen package. It's the second person investigators are now trying to identify.
A bicycle carrying multiple bags, two males in the same hallway and surveillance images that give the public something to work with. Police haven't established how the individuals were involved, but they clearly want answers.
Someone in Waterloo may recognize one of these faces. And that recognition could make a difference.
Image: Surveillance image released by the Waterloo Regional Police Service.